At Positive Vibe Merchant, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, you may return the item(s) under the following conditions:

1. Eligibility: Returns are accepted within 30 days of the purchase date.

2. Condition: Items must be unused, in their original packaging, and in the same condition that you received them.

3. Proof of Purchase: A receipt or proof of purchase is required for all returns.

4. Process: To initiate a return, please contact our customer service team at Positivevibemerchant311@gmail.com with your order number and reason for return.

5. Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

6. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.

7. Exchanges: If you need to exchange an item, please contact us to arrange for the return and shipment of the new item.

For any questions regarding our return policy, please contact us. Thank you for shopping with Positive Vibe Merchant

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